Meeting with Louise Buxton w/e 27 June 2008
Yesterday I had a meeting with content author Louise Buxton at the Buxton campus. We discussed the development of her module material and viewed the two units that are currently uploaded onto the PlaySpace: Introduction to Customer Service and Responding to Customer Needs.
I informed Louise on the feedback from the meeting with Tina Wilson at the OU last week, namely: that websites included in the units should be contacted for permission; a clearer structure on activities; the need for a ’sales pitch’ introduction for the LabSpace; and the calculation for the units’ study hours.
From the equation that Tina recommended to calculate study hours for a unit, Louise and I worked out that unit 1 (Introduction to Customer Service) would be:
6 hours (time originally allocated to the section) + 0.3 (5% for new learners to the topic) = 6.3 hours
6.3 hours + 3.55 minutes (lengths of video and animation) + 6.75 hours (activity time) = 13 hours (rounded up)
I will update this study time in the metadata file for unit 1.
Louise and I agreed to meet again in two weeks time on Tuesday 8 July at Buxton. In the meantime Louise will write a reading list for each unit and will also write feedback on various activities. Louise sent me an updated version of the units today in word format.